Grand Ocean
Overview
Grand Ocean Hotel, a prestigious five-star establishment located in Ein Sokhna, Egypt, prides itself on offering exceptional hospitality experiences. To streamline operations and enhance guest services, Grand Ocean sought a comprehensive Enterprise Resource Planning (ERP) system.
The Challenge
Fragmented Operations
Grand Ocean required an integrated system to connect their front desk operations with back-office functions, aiming for improved efficiency and data synchronisation.
The Solution
- Successful Odoo Implementation
TDS Consulting successfully implemented an Odoo ERP system, providing Grand Ocean with a unified platform for managing various aspects of their business.
- Ongoing Improvement
Grand Ocean and TDS are currently engaged in an upgrade process to further enhance the ERP system. This upgrade will include:
- Enhanced Functionality: TDS will expand the functionalities of the existing Odoo system to cater to Grand Ocean's evolving needs.
- Physical Security Integration: Importantly, the upgraded system will integrate with Grand Ocean's physical surveillance system, allowing for centralized monitoring and security management.
The Impact
By collaborating with TDS Consulting, Grand Ocean has taken a significant step towards achieving operational excellence. The successful Odoo implementation and planned system enhancements will further streamline their operations, integrate security measures, and ultimately contribute to a more seamless and secure guest experience.