Systems Engineering of Egypt (SEE) — Managing Complex, Long-Term Technology Projects
Systems Engineering of Egypt (SEE) is a project-based systems integration and infrastructure company, delivering complex technology projects that often span 3–5 years. The company operates in a highly dynamic environment, managing a mix of products, services, and shared resources, while adhering to strict financial, governance, and compliance requirements.
How SEE strengthened control over long-term, multi-year projects using Odoo ERP—enabling integrated resource management, financial oversight, and streamlined operations across complex technology initiatives.
The Challenge
Before implementing Odoo, SEE faced multiple operational and financial challenges:
- Projects were highly complex with limited visibility into resource allocation and responsibilities.
- Project Managers and engineers often worked across multiple projects with no accurate time tracking.
- Inability to calculate the true cost of human resources per project and assess profitability.
- Sales opportunities were managed individually with no centralized CRM or structured follow-up.
- No clear visibility into meetings, follow-ups, lost opportunities, or reasons for losses.
- Quotation approvals were manual, paper-based, and difficult to audit.
- Expense management relied on physical documents and manual signatures.
- Project-related expenses were hard to track, approve, and allocate accurately.
- Revenue recognition was complex and not aligned with actual execution progress.
- Reporting required heavy manual effort and made decision-making slow and unclear.
The Solution
TDS implemented an end-to-end Odoo ERP solution tailored to SEE’s project-driven business model:
- Centralized CRM to manage all sales opportunities in one place.
- Role-based access allowing sales teams to see only their own opportunities, while management has full visibility.
- Automated activity scheduling and reminders for calls, meetings, and follow-ups.
- Tracking of lost opportunities with defined reasons (pricing, follow-up, competition, etc.).
- Cost-based quotation structure with configurable margins.
- Multi-level approval workflows for quotations, pricing, and expenses.
- Detailed project and task management with clear ownership.
- Accurate time tracking per employee and per project to calculate real labor costs.
- Professional expense management with digital requests, attachments, and automated approvals.
- Automatic posting of approved expenses to accounting and allocation to projects.
- Automated revenue recognition based on actual execution progress.
- Advanced dashboards for real-time visibility into sales, projects, costs, and profitability.
Business value
The Odoo implementation delivered significant business transformation
The Impact
- Full visibility into project execution, resource utilization, and responsibilities.
- Accurate calculation of total project costs, including human resources and expenses.
- Clear measurement of project profitability and loss analysis.
- Strong sales pipeline control with improved follow-up and accountability.
- Transparent approval governance across sales, projects, and finance.
- Elimination of paper-based processes for expenses and approvals.
- Faster, data-driven decision-making through real-time reports and dashboards.
- Ability to analyze profitability drivers and identify root causes of losses.
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